2 different TVs will not work with directv box or Roku device. Roku will load home page but can’t get remote to work. Directv box is stuck on 1 channel, I can adjust volume but can’t change channel or see the guide. No other features on the remote will work. This happened on a TV in my home office but now is happening on the TV in my master. I have 5 other TVs in other rooms all working for now. Internet is working fine. WTH?!?!
Hi Kjdsc2016
We're sorry to hear about the issue you're experiencing.
The troubleshooting steps suggested in this support link might help: How to fix your Roku voice or simple remote that is not working. Try giving it a shot.
Let us know if there's any difference after.
All the best,
Kariza
When I had Comcast, I had problems with connectivity when I had over 5 devices connected.
Comcast had a solution that required a technician doing some rewiring of their box at my house.
No idea who provides your internet but look into it.
