DirecTV Stream stuck on homepage
I just renewed my DirecTV Stream channel and cannot access channel as it's stuck on home page. I have already restarted the channel and restarted Roku more than five times, however I'm still stuck o...
Forum Discussion
I now have a new ATT Air modem and already have Direct TV, yet when I turn on my Roku set I cannot get passed the first page because it is asking for a password, which previously wasn't necessary as I have it on two other sets in my home. This set won't let me in and I have never have had to have a password to get in. Direct TV is paid for with my ATT account What do you suggest? You aren't making this easy. I have tried every password I have to try to access it. I have no phone number to contact someone at Roku to see what to do.
Thanks for letting us know about this issue, kkkurtz.
Please be aware that we have removed the personal information you have included in your post for your privacy.
If this issue lies with accessing shows on the Direct TV app on your Roku, kindly perform the troubleshooting steps provided above this thread. If that does not work and will still require a password, kindly try to modify the PIN settings on your Roku account by visiting our website here. This support article will guide you through the process of removing pin preferences.
If the issue persists with accessing Direct TV, kindly get in touch with the channel provider for further assistance.
Kindly keep us informed of what you find out.
Sincerely,
Janadee
