Forum Discussion

jbask53's avatar
jbask53
Newbie
2 days ago
Solved

DirecTV app is not working

My son’s rouku on his tv still works but direct tv is the only thing on his that does not work when we sign my account on there on his right now.

  • Welcome jbask53​ 

    It seems like you have an issue with DirecTV, wherein it does not work on the TV. 

    To confirm, are you seeing an error message when you try to launch the DirecTV app? In the meantime, you can try doing a system restart on the TV. Please press Home > Select Settings > Select System > Power (if that option is not there, skip to the next step) > System restart.

    For more tips, you can visit this link

    Let us know how it goes!

    Roku Community Team

1 Reply

  • RokuSuzyL's avatar
    RokuSuzyL
    Community Moderator

    Welcome jbask53​ 

    It seems like you have an issue with DirecTV, wherein it does not work on the TV. 

    To confirm, are you seeing an error message when you try to launch the DirecTV app? In the meantime, you can try doing a system restart on the TV. Please press Home > Select Settings > Select System > Power (if that option is not there, skip to the next step) > System restart.

    For more tips, you can visit this link

    Let us know how it goes!

    Roku Community Team