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Lzwyrick's avatar
Lzwyrick
Newbie
3 years ago

Direct TV not working, Error Message

Receiving Error message when trying to access Direct TV App

1 Reply

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  • RokuNimfa-C's avatar
    RokuNimfa-C
    Retired Moderator

    Hi Lzwyrick

    Welcome to the Roku Community. 

    Have you tried any troubleshooting steps to resolve the error message? What error message did you receive? Does the issue only occur on this specific channel or all channels on your Roku device?

    Try removing the channel and reinstalling the channel again.  To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

    For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

    Let us know how it goes. 


    Regards, 
    Nimfa