Forum Discussion

mjlichter's avatar
mjlichter
Reel Rookie
2 years ago
Solved

Daily Wire App not working on my Ultra

I installed Daily Wire over a month ago (maybe two).   I am able to go into the app ok before I sign into my account.  However, when I sign in, a screen shows up with my subscription information and I am signed in (good so far).  However, when I go from there to the selection of Watch Now I think it is, it tries and then just stops and goes to the main menu (so it doesn't run).  After that, when I try to start Daily Wire, it tries to go in, but then just goes to the main menu (doesn't run).  I have tried this many times over the past month or two.  I have deleted the app and reinstalled and done the steps described many times.  I can watch it ok on my computer with the same account.  Any suggestions or ideas.   I have done the whole reboot and reinstall and check for updates routine without success.  Thanks!

App Feature
  • Looger's avatar
    Looger
    2 years ago

    Up to this point, the app was always fully up to date.

    Just manually updated the app AGAIN.

    There was an update which occurred  without issue, and the channel now appears to work correctly.

    To everyone, update the app and it will hopefully work.

     

    Bob

     

     

  • Looger's avatar
    Looger
    Channel Surfer
    2 years ago

    I have the same issue.  Contacted daily wire a few weeks ago, received a response that they were working on it, but the problem persists.

    I sent another email, we will see.

    I'm definitely not happy about it.

    Bob

  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    2 years ago

    Welcome and thank you for posting here in the Roku Community, mjlichter Looger!

    Firstly, our sincerest apologies for any inconvenience this may have caused your streaming with the DailyWire Plus channel on your Roku streaming platform. No worries! We'd be more than happy to be of assistance here.

    Since you've done all the possible troubleshooting steps to no avail, it will be more effective if you directly raise this concern to the channel provider themselves which in this case, the DailyWire Plus Customer Support as they are the ones who provided and maintained their channel on the Roku streaming platform. Their channel might need an update from them.

    We hope you get everything sorted out soon and appreciate you bearing with us in the meantime. Let us know how it goes and we'll continue assisting you from there. 

    Best regards,
    Carly

    • Looger's avatar
      Looger
      Channel Surfer
      2 years ago

      There appears to be no forthcoming resolution. I have contacted daily wire, and no matter what I've tried, the app simply does not work on Roku.

      Bob

      • RokuJohnB's avatar
        RokuJohnB
        Community Moderator
        2 years ago

        Hi Looger,

        Thank you for keeping us posted here in the Roku Community!

        We want to further investigate this issue that you had with the Daily Wire app since it was not working. Are you getting any error messages or codes? What troubleshooting steps have you taken so far?

        With detailed information, we will be able to assist you further.

        Thanks,
        John