Forum Discussion

ahpershing's avatar
ahpershing
Newbie
2 years ago
Solved

Currently Unavailable Reference code RLP-1031

I have a 40" Westinghouse TV, use Spectrum App to stream all my television programs. I able to go to other apps and my internet is strong. But I have called Spectrum and Westinghouse about this probl...
  • renojim's avatar
    renojim
    2 years ago

    Spectrum is blowing you off.  It's their app and their error message.  People can sometimes fix issues with Spectrum's junk by rebooting everything involved - gateway/modem/router and Roku device.  For the TV, make sure you perform a "System restart" located under Settings->System->Power and don't simply just turn the TV off and on.

djquinones's avatar
djquinones
Newbie
9 months ago

This Restart solution legit just worked for me.

RokuJharra-Q's avatar
RokuJharra-Q
Retired Moderator
9 months ago

djquinones

Thank you for sharing your workaround! If you run into the same issue again, don’t hesitate to reach out. We're here to help and can work with the team to look into it together.

We hope you continue to have a Happy Streaming!

Best,
The Roku Community Team