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TheT-Man's avatar
TheT-Man
Reel Rookie
3 years ago
Solved

CTV in Canada require subscription account to access channel?

We are just setting up streaming and cutting the cord with Shaw satellite. When adding channels to Roku, we are directed to ctv.ca/activate where we are then prompted to input our "provider" and giv...
  • RokuMary-F's avatar
    3 years ago

    Hi TheT-Man,

    Congrats on your first post in the Roku Community!

    We understand that you are inquiring about how to access the CTV channel on your Roku and we will do our best to answer your question.

    Please be aware that some channels require a TV or cable subscription to view the content available on their channel. CTV is a free channel that will allow you to access certain content without a TV or cable subscription, however, for complete access to all the content available on CTV, you will need to sign in with a TV provider.

    We hope we have addressed your question appropriately, but please don't hesitate to let us know if you have any questions or additional feedback.


    Best regards,
    Mary

  • RokuMary-F's avatar
    RokuMary-F
    3 years ago

    Hi TheT-Man,

    Thanks for the follow-up question.

    In this case, you'd want to contact CTV support to inquire further about the channel's features and functionality as well as which channel/provider offers their service on the Roku platform. Many channels on Roku are developed and maintained by the channel provider themselves.

    Let me know if you have any other questions, and have a good day!


    Best regards,
    Mary