Forum Discussion

gift6789's avatar
gift6789
Newbie
4 months ago

CTV App provided an Activation Code, but website link provided does not work

Same problems with CTV app here too. Even if you log in with a Cable TV provider on April 3, 2023, it still does not function. It's pointless, and ROKU shouldn't have these apps with bad design. Even the show I want to watch (its 7 seasons) doesn't allow me to save where i was, it goes back to Series 1, Episode 1, ever time. How ridiculous is that? Additionally, whenever I just want to watch a show on my TV using ROKU, I refuse to sign in to my service provider. It should save my settings, save my acct name, save my PIN or give me a code, that I don't have to go thru this nonsense every time.

app login

1 Reply

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator
    4 months ago

    Welcome to the Roku Community!

    Thanks for letting us know about the issue with the CTV app on your Roku. We're here to help!

    Give this a try: Remove and Reinstall the app. Often, that can clear up the problem. Restarting your Roku device before adding the app back can also help make sure everything goes smoothly.

    Let us know how it works out!

    The Roku Community Team