Forum Discussion

SLH34's avatar
SLH34
Newbie
2 years ago

CSI New York has no audio on a couple of episodes

2 episodes (so far) of CSI NY have no sound when trying to watch.

Season 3 Episode titled Obsession

Season 4 episode titled Personal Foul

5 Replies

  • RokuERey's avatar
    RokuERey
    Retired Moderator

    Hi SLH34,

    We appreciate you letting us know about this content problem, and we're glad to have you join the Roku Community.

    Could you tell us what streaming option you are using to access this content? Is it through a third-party service like Paramount+, Vudu, Apple TV, etc., or does it go straight to The Roku Channel? We would like to get a better look at it.

    Please keep us posted. Thanks!

    Regards,

    Rey

    • bryking621's avatar
      bryking621
      Newbie

      I am having the same issue when streaming the same episodes of CSI: NY. The app I am using is "Paramount Plus on The Roku Channel."

      • RokuCarly's avatar
        RokuCarly
        Community Moderator

        Welcome to the Roku Community, bryking621!

        Thank you for letting us know about this. Rest assured that this has already been coordinated with the relevant team for review.

        Feel free to reach out if there's anything else you'd like us to address. We'd be happy to listen and take appropriate action. 

        Best regards,
        Carly