Forum Discussion

Warrenmuppet666's avatar
Warrenmuppet666
Newbie
4 months ago

Crazy psychedelic colors when I try to watch shows on Roku tv

Happened a few days ago. Everything I try to watch on Disney plus, menu is normal but when I watch the show the audio works but the picture is the movie played in crazy colors over everything. I tried to uninstall then reinstall the Disney plus’s app and did not fix it. I have no updates needed on tv. Just started doing it on the peacock app too

 

how do i fix this?

app playback

1 Reply

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator
    4 months ago

    Warrenmuppet666 Welcome to the Roku Community!

    Thank you for contacting us about your issue—I'm here to assist you!

    Can you please share a picture of your TV screen and tell us which Roku TV you’re using, or can you provide the serial number of your Roku TV?

    I look forward to hearing from you!

    Best,
    The Roku Community Team