Crackling and static audio Roku Ultra
It is on 2 different Samsung Tvs connected to Roku devices. One device is a brand new Roku Ultra (bought partially to fix this issue, did nothing for it), the other is another Roku Ultra from about ...
Forum Discussion
Thanks for flagging this issue here in the Roku Community, Jeana23!
We appreciate your effort to report this directly to us, and we want to keep an eye on this and investigate this even further.
Have you tested the Roku Ultra on a different television? Doing so could help us determine whether the audio problem originates from the TV's built-in speakers or from the Roku Ultra itself. Additionally, have you considered swapping out your current HDMI cable for a high-speed one? Upgrading to a high-speed HDMI cable might enhance the audio performance on your TV and potentially resolve the issue.
Please keep us posted.
All the best,
Emman
