Forum Discussion

leger49's avatar
leger49
Newbie
2 years ago

Coordinate video and audio

Ads for Arnold S new show but either audio or video has dementia.  What is to blame?

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    2 years ago

    Hi leger49,

    Thanks for posting in the Roku Community!

    We'll be happy to look into the problem you're having, but we need more information to fully understand it. What device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV) Could you elaborate more about the issue that you're running into? Is the issue happening on all content or channels, or is it isolated to one content or channel? (Specify) What troubleshooting steps have you taken so far?

    We hope to hear from you as soon as possible.
    Thanks,

    John