Forum Discussion

wildcard's avatar
wildcard
Reel Rookie
7 months ago
Solved

Continue Watching removed 11-20-2024

The problem as reported by others continues. For me it started the week of 11-20-2024 and seems related to the temporary ad topics stuffed into the home screen, or the deployment of the new Backdrop feature.

Why are labels "bug" and "UI-Failure" not allowed? They are the most appropriate for this problem. None of those listed are actually useful, such as "General Question".

 

update:

Device is 4K Streaming Stick

Device says last update was 11/15/2024

Device reset did not resolve the problem.

  • RokuRiamie-D's avatar
    RokuRiamie-D
    7 months ago

    Hi wildcard,

    Thanks for posting in the Roku Community!

    We are happy to provide you with more information about the categories of the Roku Streaming platform, especially the new My Entertainment tab on the Roku menu screen.

    Before we start, please check that your Roku device or TV has the latest software version. This will ensure you get the newest updates for the Roku streaming platform. You can find the "My Entertainment" tab next to the "Streaming Store" tab, which is located between the "Streaming Store" and "My Offers" tabs.

    The My Entertainment tab has the following categories: Continue Watching, Save Lists, My Favorites, Favorite Live TV Channels, and Apps.

    We hope you find this information helpful. Please let us know if there's anything else you would like to address.

    Cheers,
    Riamie

8 Replies

  • paradoid's avatar
    paradoid
    Streaming Star
    7 months ago

    Makes absolute no sense that this is/has been a reoccurring issue.

    First they remove it from the home page sidebar, then they put it back?

    Oh know i get it now. Its because they have a UI team department that needs to be employed also, so they are always changing things based on what now?

  • lakensea's avatar
    lakensea
    Streaming Star
    7 months ago

    That time like would be correct for me - I believe it was the 21st or 22nd.  I can confirm that it is not a hardware issue as I have (2) Roku Plus TV's, a Roku Select and (2) Westinghouse/Roku TV's and they all have the same issue, all less than 2 months old & have up to date software.  However, "Continue Watching" still comes up on the Roku App.

    • lakensea's avatar
      lakensea
      Streaming Star
      7 months ago

      OK, so it seems like we are making some progress, and I'd say it happened within the past couple of hours.  I have "Continue Watching" back on the "What to Watch" screen.  However they have now added an "Explore Recommendations" row at the top, then "Continue Watching", then "Your Apps" (which is redundant as it's already on the Home page), then "Save List".  I would prefer "Continue Watching" then "Save List", then whatever else Roku want's to sell.

      What would be nice is the ability to choose and reorder the rows we would like to display.

      But thanks for the improvement.

      • lakensea's avatar
        lakensea
        Streaming Star
        7 months ago

        Forget the "What to watch"

        ! Roku has just added a new category - "My Entertainment" and it only has "Continue Watching", "Save List", "Roku Live Favorites", and "My Apps".

         

        Perfect - please don't mess with it! Thank you.