Continue watching keeps getting removed
this is happening to my new roku ultra 2024 too! Where do I send this information to a secure location?
Please respond, Roku people. (I've already waisted 2 hours with the chat bot trying to resolv...
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Bought 4 Roku Ultra all doing the same thing, spent 2 hours with chat even a factory reset. They acted like I was crazy. My continued watching only worked for roku channels, nothing else and does not show up under what to watch at all now, even for roku channels. I only use paid apps max, prime, starz, mgm pls, hulu, netflix etc. They just wont work with continued watching. I regret my purchase big time. I had to go buy 4 firestick 4k max, at least some apps work with continued watching. Watch a joke product the ultra is!!!.
As posted before, I've had the same issue for a week now. (2) Roku Plus TV's, (1) Roku Select and (2) Westinghouse/Roku TV's.
Hi lakensea netcaretx Switcher,
Thanks for posting in the Roku Community!
We noticed in your post that you have an issue with your Roku about the Continue Watching category that keeps on getting removed. We would like to take a closer look into the issue.
Could you please try playing something from the Roku Channel for a few minutes, then stop and check if it appears afterward?
If the issue continues, please provide us with the following:
- Roku device model, serial number, device ID, and OS version. (this can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
We look forward to your response.
Thanks,
RiamieThe problem is not with the Live TV/Roku Channel "Continue Watching", it is the "Continue Watching" from the "What to Watch" and it included both shows from the Roku Channel AND all the other apps with direct subscriptions.
