Content on the Roku Channel Will Not Play

Before my condo changed to fiber, most content on the Roku channel didn't work for me. Then when we switched to fiber, it all worked fine.

Roku, like many companies, uses whitelists and blacklists for IP addresses. Roku is opaque (to say the least) in explaining any of this on any level.

I'm assuming that before I got fiber that my internet connection wasn't on the whitelist for Roku content.

I recall an experience like the one you're describing.  Most Roku Channel programs simply did not load and returned me to the channel page without explanation. We used to have a leased connection which probably was "verboten" by Roku. I never really liked Roku Channel so I didn't actually care. But it does make me wonder how many thousands (tens of thousands, more?) are blocked from access and simply never realize it.

Do you have a non-standard or commercial internet connection?