Content on the Roku Channel Will Not Play
I have been having the same problem and I( find roku's lack of response irritating. They try to shift the blame back onto you. I had one email saying to provide them with certain information which I ...
Forum Discussion
I'm happy to report that, like many others, the channel is working again. I didn't do anything, so credit goes to Roku for finally figuring out the problem. Thank you, and many thanks to others with their suggestions.
Well, "good" job, Roku. This **bleep** is a problem again. Only took 4 weeks to break down. This problem is pure nonsense. You can't tell me you don't know how you're screwing things up. If you CAN say that, it means you aren't experts in your proclaimed field of business.
Please fix it again. No, you can't have my hardware specs, since this problem happens to a myriad of specs, if you read this thread history.
Still nothing, but you guys have definitely collected enough user info. Interesting and pointless.
I can't imagine a company not knowing how to fix their own products. It seems like this has been off and on for years. I wouldn't be shocked if roku goes out of business over stuff like this. For the same price I coulda got a Samsung.
So far Roku has been entirely not helpful with this huge problem. I just posted this in a tech forum to see if their is anyone, just anyone with a bit more tech expertise than Roku seems to have.
SUGGESTIONS? I am not getting anywhere with ROKU support and thought I'd post this here to see if anyone has a suggestion.
It occurs only on Roku Channel, all others (Paramount, Peacock, Prime and others) work fine. I have uninstalled Roku Channel, rebooted and reinstalled Roku Channel with no change in symptoms. It is powered via power strip, not the TV. Restarting the router/modem does nothing. Factory resetting does nothing. Uninstalling Roku Channel, restarting, then reinstalling does nothing. All suggested fixes do not help playback for the Roku Channel. Every other channel works perfectly fine without any issues.
A select few live TV channels within the Roku channel will play but that's it, not a single TV series or movie will play.
I have been dealing with multiple Roku weenies for 3+ months and all I get is "Your patience and understanding are greatly appreciated
BTW, there are many other Roku users with the same complaint.I am still not getting anywhere with ROKU support and thought I'd update my post this here to see if anyone has a suggestion.
It occurs only on Roku Channel, all others (Paramount, Peacock, Prime and others) work fine. I have uninstalled Roku Channel, rebooted and reinstalled Roku Channel with no change in symptoms. It is powered via power strip, not the TV. Restarting the router/modem does nothing. Factory resetting does nothing. Uninstalling Roku Channel, restarting, then reinstalling does nothing. All suggested fixes do not help playback for the Roku Channel. Every other channel works perfectly fine without any issues.
My provider is Starlink satellite but trying a landline ISP did not change symptoms.
As per Roku suggestion I tried a different ISP without VPN and still not streaming movies or series from Roku Channel.
A select few live TV channels within the Roku channel will play but that's it, not a single TV series or movie will play.
I have been dealing with multiple Roku weenies for 4 months and all I get is "Your patience and understanding are greatly appreciated
BTW, there are many other Roku users with the same complaint. So what do Paramount, Peacock, Prime and others do differently than Roku? Or do they just have more competent user support?
