Content on the Roku Channel Will Not Play
I have been having the same problem and I( find roku's lack of response irritating. They try to shift the blame back onto you. I had one email saying to provide them with certain information which I ...
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Roku stopped working for me about a week ago.
I've tried all of the recommended fixes, numerous times.
It appears that hundreds of users with all types of equipment are experiencing the same problem.
So, it would seem the problem is not at our end.
If I hadn't paid for Roku, I would consider this a dissapointment.
As I have paid for Roky equipment and content, I consider this a breach of contract.
Perhaps is it time to consider a legal remedy.
Vincero wrote:As I have paid for Roku equipment and content, I consider this a breach of contract.
You paid for Roku equipment. You have not paid for Roku content, because it is offered for free. If you read the Roku terms of service, you will see Roku has the right to discontinue offering any channel at any time. Now in this case, it's not that they have pulled the channel, as it is working for the vast majority of users. It works at my home on multiple devices. I'm currently in a Westin resort hotel, and I just tried playing something, and it's working fine.
People are insisting the problem is with the channel itself, but again it works for most people. We have already mentioned the strong possibility of there being an Internet DNS issue with some ISPs. If that's the case, I'm certain Roku is trying to track it down. But since it's outside of their immediate control, it's tough to say how long it might take to track down and resolve.
Roku channel still will not play on any device, including new Roku device purchased last week.
Have employed every listed fix.
All other channels work fine.
I'm starting to believe the folk that are reporting spontaneous fixes are simply Roku shills.
LOL.... I can assure you I am not a shill. I was screaming just as loud as anyone else when mine did not work for 8 days. But, I also did not make any of the suggested changes that people were throwing out there.... possibly because I didn't understand how to do what they suggested. If you changed anything at all, you might try changing it back to it's original status. Anyway, it did just fix itself I guess, or Roku figured out how to fix a large percent of us unhappy customers. Not sure what else to suggest.
There is paid content on the Roku Channel. I've paid for it and can no longer access it.
