Content on the Roku Channel Will Not Play
I have been having the same problem and I( find roku's lack of response irritating. They try to shift the blame back onto you. I had one email saying to provide them with certain information which I ...
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Apparently, I'm not alone here. I'm on a TCL TV, which is relatively new. Purchased within the last year.
The problem with the Roku TV app started about a week ago. Shows that aren't live go right back to the description screen. They simply won't load. "Live TV," on the other hand, will perpetually load and just get stuck at a black screen.
There have been no changes in my email, ISP, and also no VPN use. The only app affected is the Roku App. All other apps apear to work when tested.
I've read through a few forums an "Roku support staff" (official or otherwise) appear to be as useless as any Microsoft support forum. Nobody will admit to a problem; they just keep collecting people's device specs for whatever reason.
For the longest time, I have been a proponent of Roku and TCL, but that has changed in the last week. If Roku can't even admit to the problem after numerous months and numerous complaints, I'm simply not recommending them anymore.
I've done most of the steps to try and fix things and nothing has worked. If there's a magic answer, I'm all ears but, NO, you cannot have my device specs. That info hasn't helped you since 2022, it won't help you now.
Yep, not useful information from this to solve this issue. I have 2 Roku and both work great with everything else but ROKU CHANNEL. Going into 4 months with no resolution.
I have been having the same problem, no Roko programming will play on any device. All other programing work as expected. Not going to expect a resolve from Roko.
Looks like the Roku TV app is working for me again after who knows how many weeks? I don't have high hopes that this will last.
I'm happy to report that, like many others, the channel is working again. I didn't do anything, so credit goes to Roku for finally figuring out the problem. Thank you, and many thanks to others with their suggestions.
Well, "good" job, Roku. This **bleep** is a problem again. Only took 4 weeks to break down. This problem is pure nonsense. You can't tell me you don't know how you're screwing things up. If you CAN say that, it means you aren't experts in your proclaimed field of business.
Please fix it again. No, you can't have my hardware specs, since this problem happens to a myriad of specs, if you read this thread history.
Still nothing, but you guys have definitely collected enough user info. Interesting and pointless.
None of my Roku devices or Roku TVs play content on the Roku Channel.
In fact, I set up a new, Roku TV for my son on Wednesday for use with his X-Box; the Roku Channel is the only thing not working on it.
Roku advertisers should be pulling there revenue by now and asking for refunds. I suspect a class action is in in Roku's not too distant future.
