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Anouska's avatar
Anouska
Newbie
2 years ago
Solved

Content episodes playing backwards.

Watching Andromeda season 2 and the episodes are playing backwards. If I watch episode 4, it should play episode 5 next but instead it plays episode 3. 

 

Any help would be appreciated.

  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi, Anouska 

    A follow-up regarding your concern.

    We are pleased to inform you that our team has successfully resolved the issue. We kindly encourage you to access the content to ensure that the episodes in each season are set in order.

    If the issues persist, please do not hesitate to inform us, and we will address them promptly.

    Best wishes,
    Kash

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  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi, Anouska 

    A follow-up regarding your concern.

    We are pleased to inform you that our team has successfully resolved the issue. We kindly encourage you to access the content to ensure that the episodes in each season are set in order.

    If the issues persist, please do not hesitate to inform us, and we will address them promptly.

    Best wishes,
    Kash

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi, Anouska 

    Greetings, and welcome to the Roku Community.

    We came across your post regarding an issue with the episodes playing backward. Kindly be advised that this has been forwarded to the appropriate Roku for review and investigation. 

    Our team will work on the issue diligently and will keep you posted in this thread once more updates have been acquired from the team.

    We hope for your patience and understanding as we work on this.

    Best wishes,
    Kash