Forum Discussion

Blazedog's avatar
Blazedog
Newbie
11 months ago

Constantly signing me out

So annoying to the point I want to cancel my Roku subscription. App keeps signing me out over and over and over for two days straight

1 Reply

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator

    Welcome, Blazedog.

    Thanks for your first post here in the Roku Community!

    We appreciate you notifying us of the issue with the app repeatedly signing you out. We'd like some information so we can take a closer look at the problem you're currently experiencing.

    Could you give us more information about...

    • What specific channel are you having issues with?
    • What troubleshooting steps have you tried so far?
    • How are you accessing the channel? Through 'The Roku Channel" or the standalone app?

    In the meantime, if you're accessing it through the standalone app, try uninstalling it, perform a system reboot, and reinstall the app again to see if it improves your current situation.

    Let us know how this works.

    All the best,
    Emman