Forum Discussion

PhotoIV's avatar
PhotoIV
Newbie
4 years ago

Constantly relogging into CBS app for access

I downloaded the CBS app and logged in using my AT&T U-verse account. I'll get to watch for a day. When I go to the app the next day, it says there is an error. I'll relog in and it works for a day then the whole thing happens again. I have deleted and reloaded the app twice. I've also updated the app but this happens every day. Any help?

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  • DBDukes's avatar
    DBDukes
    Community Streaming Expert

    PhotoIV wrote:

    ... I have deleted and reloaded the app twice. ...


    Here's what I'm not seeing in what you wrote. You listed steps 1 and 3. There's a step 2 that you didn't list. Omit that, and it's not right.

    1. Remove the app
    2. Reboot the Roku
    3. Reinstall the app

    All three steps, in that order. Now, I don't know if it will fix it, but you should at least complete the process.

    • AvidWatcher1Mth's avatar
      AvidWatcher1Mth
      Reel Rookie

      This is the worst created app ever!!

      catching up on my CBS shows is way too painful on my ROKU.

      i have tried deleting, restart, adding and even tried the same with another restart at the end.

      The app simply sucks!  So frustrated with CBS. 😔