Forum Discussion

Katie91460's avatar
Katie91460
Reel Rookie
3 years ago
Solved

Completely Wrong Movie Played - Simply Irresistible

Hello,  I have been trying to get someone to correct a movie which has been accidentally uploaded incorrectly. The movie title is "Simply Irresistible", 1999 starring Sarah Michelle Gellar. Instead...
  • RokuDanny-R's avatar
    RokuDanny-R
    3 years ago

    Hi Community users,

    Thanks for your patience while we investigated the issue reported with the wrong content play for Simply Irresistible.

    We believe this issue has now been resolved and would recommend checking to see if you are still seeing the issue occur.

    Please keep us posted and we will be more than happy to continue assisting your further.


    Thanks,
    Danny

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
3 years ago

JamesLady119 

Thanks for the post.

Can you please clarify the issue you are experiencing as we are unable to reproduce the issue you are reporting? 

With more detailed information, we will be able to assist you further.


Thanks,
Danny

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    3 years ago

    RokuDanny-R-

    Just click on the link provided by @JamesLady119 to go to The Roku Channel page for that movie.   Now click on Play.   What movie do you get?   The one I get is an Argentinian film in Spanish with English subtitles.

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator
      3 years ago

      makaiguy 

      Thanks for the post.

      The movie that shows when clicked on the link goes to the expected movie Simply Irresistible with Sarah Michelle Gellar.


      Thanks,
      Danny

      • shanlc's avatar
        shanlc
        Newbie
        3 years ago

        I'm having the same issue. I get an Argentinian movie when I click on Simply Irresistible as well. If two people are having the same issue, there has to be a playback issue.