Forum Discussion

brassrat's avatar
brassrat
Channel Surfer
6 years ago

commercials on acorn.tv

I have a paid subscription to acorn.tv on the roku channel.  "Midsomer Murders" is part of acorn.tv subscription, yet all episodes (except season 20) still have commercials.  I thought paid subscript...
acorn troubleshooting
atc98092's avatar
atc98092
Community Streaming Expert
5 years ago

Acorn TV is not offered by Roku. It's from something called RLJ Entertainment, according to the Roku channel store. For support, it appears you need to contact them: https://support.acorn.tv/en/support/home

Poman's avatar
Poman
Channel Surfer
5 years ago

You only see ads if you subscribe to Acorn through the Roku Channel. I canceled and subscribed direct with Acorn. No more ads!

  • Joebuff's avatar
    Joebuff
    Reel Rookie
    4 years ago

    Until today I have been watching Midsomer Murders on an Acorn subscription through Roku. Today on Season 18 Episode 3 commercials suddenly began to intrude. I see it has been a common problem, but I don't see a solution from Roku. Is there one?

    • Poman's avatar
      Poman
      Channel Surfer
      4 years ago

      I switched to a direct purchase through Acorn. No more commercials.

    • atc98092's avatar
      atc98092
      Community Streaming Expert
      4 years ago

      Joebuff Are you watching it through the Acorn TV channel, or is it within The Roku Channel? I'm not familiar with that channel, so can't say how it can be watched. If it's within a dedicated Acorn channel, Roku has no control over the functionality within that channel. You would have to contact Acorn for assistance with that.