commercials on acorn.tv
I have a paid subscription to acorn.tv on the roku channel. "Midsomer Murders" is part of acorn.tv subscription, yet all episodes (except season 20) still have commercials. I thought paid subscript...
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It seems that the content is not totally controlled by the channel provider.
I contacted acorn.tv who said that if the subscription were directly through them (instead of through the roku channel) there would definitely be no commercials. They told me to contact roku support.
I tried to contact roku support but it has been over a week and all I get is automatic responses.
It seems that if you have a subscription channel that has program overlap with roku channel free programming (with commercials) the roku channel gives priority to the version with commercials. An undisclosed penalty of subscriptions via the roku channel.
I know your post was a while ago but for your information and anyone that accesses your post. You can still have your subscription paid for thru your ROKU account but list the channel separately on your home page. You may not wish to access each channel individually, but I have ACORN and I do not get any commercials for Midsommer or any show. It's the same for my CBS, prime, BritBox, Disney+ … I have to back out of the current channel and access the new one from the main page on the ROKU TV but I am commercial free.
I have a separate app for Acorn on the Roku Channel. It was commercial free for about a month but now I’m getting commercials even on shows I previously watched. No Roku support available. Anybody have any luck
Nan50, I am having the same experience you did with Acorn TV. Apparently after a month or so what was advertising-free programming through the subscription to Acorn TV through Roku I am seeing them pop up quite a bit in a single program. This is not what I signed up for, and I am shocked that Roku's position is to "check with the programming provider (Acorn TV) as I am paying money to Roku directly, NOT Acorn TV, so expect Roku to take responsibility instead of "um, gosh...we don't know."
Is this going to be the future experience with Roku....premium subscriptions that start out great then over time evolve into "broadcast" television-like endless streams of adverts interrupting the viewing of programming?
I "cut the cable" cord...for this?
I've had Acorn via Roku Channel for several months and ads started appearing for the first time on Doc Martin last night. I will not pay a premium for Acorn if commercials are included. I'm going to try a subscription directly through Acorn.
Shortly after my original post I noticed a new channel option on my Roku device: "Acorn on the Roku Channel". No problem with commercials there. However, this does not solve the problem when using an external app that does not have this channel option. That said, I no longer have problems with Acorn programming even on the "Roku Channel" either with my Roku device or with my external app. This seemed coincidental to a firmware update I made to my Roku device. Don't know what is going on, but no current problems. BTW: I still purchase Acorn channel through Roku specifically so I can view Acorn with my external app which offers the "Roku Channel" but not either "Acorn Channel" or "Acorn on the Roku Channel" selections.
Boy am I confused. What external app are you referring to? Also, I access Acorn TV via my Firestick but I pay Acorn for the subscription. Never had ads before. If I start to see ads on other programs I will have get out the heavy artillery.
When I subscribed to ACORN through ROKU they did not help me create a username and password, therefore I could not sign in through the regular ACORN channel. After I cancelled the subscription on Roku, then went to ACORN and made an account with a password and paid there only then could I watch ad free! Sneaky ROKU wanted me to watch all those ads while paying for a subscription. Hope others figure out their scheme. Including stockholders!
