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- RokuTakashiCommunity Moderator
Hi Molliemo,
Greetings and welcome to the Roku Community.
We appreciate you for posting and reaching out for support. We're glad to assist. What specific Roku device are you having issues with? Also, can we have visuals of the issue you're having? An image or video would much be appreciated.
We look forward to hearing back from you.
All the best,
Kash- MolliemoReel Rookie
It wouldn’t let me post or take a video, but here is a picture. The Roku device
has been reset, unplugged and plugged back in, I even swapped the HDMI cables to see if that was the problem, I swapped the HDMI holes. But it won’t fix. It’s black and white and really dim as if a lightbulb went out. But my tv is completely fine it’s the device having issues and I don’t understand why.