Forum Discussion

Cmagwood12's avatar
2 years ago

Color issues when trying to watch anything

Washed out colors when watching anything. Have turned off and plugged tv, also did factory reset and update. No change

2 Replies

  • RokuERey's avatar
    RokuERey
    Retired Moderator

    Hi Cmagwood12,

    Greetings from the Roku Community!

    Thanks for reaching out and we'd like to be of support here. We'd like to know if this is an issue with all the channels installed on your Roku or an isolated case, but it is happening to all the contents on the channel.

    If this is an issue with the channel alone, we would recommend troubleshooting it once again using our support page here: How do I resolve channel playback issues? - Roku Support

    Or share a bit more of this so that we can further look into it.

    Regards,
    Rey

    • amctroness68's avatar
      amctroness68
      Newbie

      My Roku tv software updated yesterday (June 7, 2024).  All the tv colors looked fine before but now they are all washed out with lots of whites and blues.  No channel is visible.  I’ve don’t all the usual stuff;system restart, turn off/on, Factory reset, check for new updates.   Nothing has worked. Suggestions?