Has anyone noticed picture quality issues with 'Coach' on the Roku channel? I mean really really bad and unwatchable like, for example, if it was on 244p and no loading up to 480p or 720p(as an example). It's NOT my internet & other shows are fine on the Roku app. It's this one show best I can tell. I stopped trying to watch it after clicking on random episodes on the first 3 seasons. They need to fix it.
I'm having the same problem while watching Coach. Someone else on a different thread had posted about this too. One of the techs did answer and gave a couple of suggestions: uninstalling then reinstalling the Roku channel or, if that didn't work, then uninstalling the Roku channel, restart the Roku device, then re-install the Roku channel. I tried both suggestions, but it didn't do any good. I'm VERY close to just purchasing the series on DVD.
that's a b.s. reply when they do that - it's ONE show and other shows are fine. That means they don't care to fix it or don't know or both. They suck.
Thanks for posting here at the Roku Community!
We appreciate you raising this issue and performing the troubleshooting process provided.
May we know on what specific episode did the issue occur?
We'll be looking forward to hearing from you!
Thanks,
Carly
I wanted to watch Coach but every time I clicked on Play S1 | E1 the screen changed to say loading but goes almost immediately back to where it was.
Tried it with 2 Broke Girls. Tried it Bones. None of them play. For Coach and 2 Broke Girls Roku is the only way to stream it without buying.
I have tried unplugging the power but that doesn't help. I know it has an internet connection my phone is connected to it.
Hi MNHarris,
A warm welcome here at the Roku Community!
Thanks for bringing this to our attention. No worries. We're here to find you the best resolution possible.
May we know what app/channel you are trying to stream the Coach series? In addition, when did this issue occur?
With more information from you, we will be able to provide you an accurate resolution possible.
We'll wait for your update!
Thanks,
Carly
I was trying to watch all three shows on The Roku Channel.
The issue I noticed for the first time occurred on July 18th. I don't know if it started earlier but that's when I first noticed it. I had been watching something on Amazon Prime Video that show ended, so I started watching Coach on the Roku Channel.
Just tried it a moment ago and still doing it.
Roku needs to fix the issue with poor quality watching Coach on the Roku channel. I would like to actually see the actors faces when trying to watch. Many people have brought this complaint to their attention but it hasn’t been resolved.
Hello! Kelly-12,
Thank you for reaching out to the Roku Community!
We would be more than happy to look into this issue, and we'll need more information. Can you please provide us with the following information:
Once we have this information, we can pass it along to the appropriate Roku team.
Thanks,
Arjiemar
Not just Coach. Stronger Medicine, Third Watch and Drop Dead Diva. And movie Thirst. Maybe if we all started a list Roku will realize no amount of restarting or unplugging will fix the problem.
Coach is not working on mine either. I chatted with tech support earlier in the week gave them all the info and was told he would forward it to higher up the chain. Still not working. Hope it gets fixed soon!!
Adding Iron Chef and Unsolved Mysteries to this list, at least for me. Only those two shows on the Roku Channel so far. Really bad interlacing as well. Started about 2 weeks ago.
