CNN says "video is unavailable right now"
I installed ROKU on Saturday. On Saturday and Sunday I watched CNN. On Monday CNN would not work. It said "video is unavailable right now." I tried everything. I unplugged all the equipment for 10 minutes. That didnt work. I deleted and reactivated my account. That didnt work. I deleted CNN and re installed it. That didnt work. Any suggestions would be helpful. Thank you
Hi, mobile
Greetings, and welcome to the Roku Community.
We see that you're having an issue with CNN's unavailable content. We recommend reaching out to CNN's support directly and letting them know about the experience you had with their channel on Roku. Most channels on Roku are managed and maintained by the channel providers themselves.
We hope this would be sorted out soon.
All the best,
KashHi! RedBoss,
A heartfelt welcome from the Roku Community!
We appreciate you reaching out to us about your issue with CNN News. We're pleased to assist.
We open our streaming TV platform to the greatest amount of content possible to captivate a wide range of global viewers. While we do not manage publisher content, including live content, it must adhere to our guidelines and channel criteria.
Please be advised to contact the channel provider directly for further assistance
Thanks,
Arjiemar
