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Anonymous's avatar
Anonymous
3 years ago

CNN not working on Roku TV

Does regular CNN still work on Roku.  I get an error message that says, "No Network Detected, There was a problem trying to connect to your network, please try again." However, the network works just fine, and every single other app on the TV works and connects without incident. I have deleted/reinstalled/updated and unplugged/reset the TV. Any thoughts.

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  • atc98092's avatar
    atc98092
    Community Streaming Expert

    Since all other channels are working properly, the problem is with the CNN channel itself. Before contacting CNN for support, first remove the channel, reboot the Roku TV (this means pulling the power for over 10 seconds, or using the Settings/Power menu to do a system restart), then adding the channel back in. Don't forget the restart, or the channel removal was never completed.

    If it still won't work, and everything else is fine, then you need to contact CNN for support. Roku doesn't create the channels available on their devices, other than The Roku Channel and Roku Media Player.

    • IslandGirl4's avatar
      IslandGirl4
      Channel Surfer

      Anyone having a problem should write HERE --->>>>  help@cnn.com

       

      If they are flooded with enough complaints someone will do something