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StevenLS's avatar
StevenLS
Newbie
2 years ago

CNBC videos are not playing on Roku

Recently when my free 10 minute preview on CNBC expired I can no longer play any of the listed videos. Settings says CNBC app is up to date. This happens on two different TVs with different IP addresses so it appears CNBC is no longer allowing Roku access. Anyone know if this is correct or if CNBC is having a technical issue.

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  • RokuERey's avatar
    RokuERey
    Retired Moderator
    2 years ago

    Hi StevenLS,

    Thanks for reaching us here and for making your first post here in the Roku Community.

    Could you tell us if you're seeing any error messages? What troubleshooting steps have you taken so far? 

    With more information, we'll be able to zoom in on it.

    Tanks,

    Rey