Forum Discussion

Alpo1's avatar
Alpo1
Channel Surfer
4 months ago

Closed captions seem to be from another program.

Trying to watch Murdoch Mysteries the last few days on the Roku Channel.  The closed captions seem to be from another program.  Tried restarting the app.  Tried deleting the app.  

8 Replies

    • Alpo1's avatar
      Alpo1
      Channel Surfer
      4 months ago

      Yes.  Tried that as well.  I have two devices and both have the same error.  I stream Britbox on the same device and have no issues.

      • RokuRiamie-D's avatar
        RokuRiamie-D
        Community Moderator
        4 months ago

        Hi Alpo1,

        Thanks for posting in the Roku Community!

        We understand that you are having trouble with the closed caption of the Murdoch Mysteries series on the Roku Channel. We would like to investigate this issue further.

        You mentioned that the closed captions seem to be from another program, could you please tell us more details about it? This will help us investigate the issue further.

        We will wait for your response.

        Cheers,
        Roku Community Team