Forum Discussion

Ashleah's avatar
Ashleah
Reel Rookie
2 years ago
Solved

Closed Captioning not working with mgm+

My closed captioning is on and works with all other apps except MGM+. Online, through the MGM+ website, captioning works fine, but I can't seem to get them to work with the Roku. I have updated the s...
  • Kristin2's avatar
    Kristin2
    2 years ago

    I have had this issue with certain apps.  I have found that turning off the captions, and then restarting the Roku sometimes helps.  Wait to turn them back on until you have rebooted the Roku.  Hope this helps.

Kristin2's avatar
Kristin2
Streaming Star
2 years ago

I have had this issue with certain apps.  I have found that turning off the captions, and then restarting the Roku sometimes helps.  Wait to turn them back on until you have rebooted the Roku.  Hope this helps.

  • Ashleah's avatar
    Ashleah
    Reel Rookie
    2 years ago

    Thank you so much! This did the trick, and the captions are working now. I really appreciate your response!

    • Kristin2's avatar
      Kristin2
      Streaming Star
      2 years ago

      You’re welcome.  Glad it worked.