Forum Discussion

Quimby's avatar
Quimby
Channel Surfer
11 months ago
Solved

Closed Caption not syncing with paramount+

This was fixed shortly after June 5 when cc was not syncing with Hulu , but today, on June 25, the closed caption is not syncing again but with paramount + this time . So it was fixed for about 16 da...
App Feature
  • RokuERey's avatar
    RokuERey
    10 months ago

    Greetings Community users,

    We are pleased to inform you that the issue has been successfully resolved. Please feel free to attempt accessing it again or simply perform a quick restart on your Roku streaming player.

    If the issue persists, please report back here and we'll continue to assist from there.

    All the best,
    Rey

Pristsc's avatar
Pristsc
Newbie
11 months ago

This happens on both my Rokus.  Captions are out of synch at the same exact spot.  

Jimmieirwin's avatar
Jimmieirwin
Reel Rookie
11 months ago

Factory reset fixed it for me

  • Starbreiz's avatar
    Starbreiz
    Reel Rookie
    10 months ago

    Oh man, I subscribe to nearly every streaming service so a factory reset is going to suck. But if it's the way to fix this, well, I'll suck it up. Thanks for the update on what worked for you. 

  • Jimmieirwin's avatar
    Jimmieirwin
    Reel Rookie
    10 months ago

    I hear ya I subscribe to almost everyone too and it was somewhat a chore to do so

  • RokuERey's avatar
    RokuERey
    Retired Moderator
    10 months ago

    Greetings Community users,

    We are pleased to inform you that the issue has been successfully resolved. Please feel free to attempt accessing it again or simply perform a quick restart on your Roku streaming player.

    If the issue persists, please report back here and we'll continue to assist from there.

    All the best,
    Rey