Forum Discussion

Carnation's avatar
Carnation
Reel Rookie
10 months ago
Solved

Classic Movie Time App Channel Error (60-530b89b9)

 

Channel Error (60-530b89b9)

Hello! This is the error code I get when trying to resolve the issue with constant spinning of the Classic Movie Time app.

It says this channel is temporarily unavailable. There are no internet connection issues. It says to check with the channel owner for more information.

Can someone assist me? Thank you in advance for any assistance that might be rendered to resolve this issue.

Carnation

 

 

 

 

App availability
App playback
  • RokuERey's avatar
    RokuERey
    10 months ago

    Hi Carnation,

    A warm welcome here in the Roku Community.

    We are here to help with the playback issue. After looking into the matter, I was unable to replicate the problem with the Classic FilmTime. Please try the steps below and let us know if they resolve the issue.

    • Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
    • Restart your Roku device: Restart the device from the settings menu. Go to Settings > System > System restart > Restart.
    • Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.

    Might also check for additional troubleshooting steps here: How to resolve a channel playback issue.

    We hope this works!

    Regards,
    Rey

  • RokuERey's avatar
    RokuERey
    Retired Moderator
    10 months ago

    Hi Carnation,

    A warm welcome here in the Roku Community.

    We are here to help with the playback issue. After looking into the matter, I was unable to replicate the problem with the Classic FilmTime. Please try the steps below and let us know if they resolve the issue.

    • Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
    • Restart your Roku device: Restart the device from the settings menu. Go to Settings > System > System restart > Restart.
    • Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.

    Might also check for additional troubleshooting steps here: How to resolve a channel playback issue.

    We hope this works!

    Regards,
    Rey

    • Carnation's avatar
      Carnation
      Reel Rookie
      10 months ago

      ERey, 

      Hello again! I followed your instructions with the same channel error message. What does the channel owner say? 

      Thank you for your time and attention to this problem. 

      Carnation