Forum Discussion
Cheetah15
2 years agoBinge Watcher
The issue with both my premiers are only an ongoing audio issue with 'Only' DirectTV. None of my other apps have this issue within my Roku.
Is anyone ever going to work on this issue that has been going since 2022?
This sucks
- RokuJohnB2 years agoCommunity Moderator
Hi Cheetah15,
Greetings from the Roku Community!
After attempting the troubleshooting steps and videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. Channels on Roku are maintained by the channel developers themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from them.
If there's anything else that we can do to assist you, please let us know.
Regards,
John