Forum Discussion

Lfk's avatar
Lfk
Newbie
5 months ago

Channels no longer supported ex Fox news, fox business

I am having problems with channels no longer loading & playing. It says they are no longer supported on my device. What happened?

3 Replies

  • What version Roku do you have? You can go to Settings/System/About to get the model number.

    It's not unusual for services to stop supporting old devices that are out of support by Roku and no longer being updated.

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator

    Lfk Welcome to the Roku Community!

    Thank you for reaching out regarding the issue with your Roku device and Fox News not being supported.

    To assist you better, could you specify which Roku device you are using? Additionally, if you could provide the serial number and the OS version of your device, which you can find under Settings > System > About, that would be very helpful.

    We appreciate your cooperation and look forward to assisting you further!

    Best,
    The Roku Community Team

  • There is a glitch in the app. Reinstall the app but do not select the main Fox app but rater one of the popular broadcasts such as Hannity. It will then allow you to sign in as usual.