Forum Discussion

dmont76's avatar
dmont76
Reel Rookie
2 years ago

Channels Guide fix or update?

I had over 300 plus channels in my guide. Now it shows 19. Is there a fix to show both antenna channels and streaming? They were all there. Now I have to switch tv input and hide streaming to get local channels. It seems the guide is the issue.

2 Replies

  • RokuERey's avatar
    RokuERey
    Retired Moderator

    Hi dmont76,

    Thanks for joining us here in the Roku Community!

    We understand that you're receiving fewer channels on your antenna. Help is available. If you haven't attempted any troubleshooting, we recommend performing a rescan to see if that helps to recover the channels.

    Here's how. From Settings, navigate to TV inputs, then select Live TV and select Scan for channels.

    We would also recommend to perform a system reboot after that. Navigate to Settings > System > Power > System restart.

    We hope this helps!

    Thanks,
    Rey

    • dmont76's avatar
      dmont76
      Reel Rookie

      Yeah. I've done all that. Ever since the last update it's all been messed up.