channel switching while watching
My 82-year-old dad called today and said every time he puts his Roku on a show or YouTube video, it switches to Fox News after only a few seconds. It has happened multiple times. He has unplugged it for about 15 minutes, but that didn't correct the problem. Any suggestions?
Hello! psgardengal,
Thank you for posting in the Roku Community!
We appreciate you contacting us about switching inputs for your Roku device. We are happy to help.
When your Roku streaming player and other devices like a cable box or Blu-ray player are connected via HDMI with CEC enabled, communication between the devices may become unstable. Should this happen, your TV may get confused and switch to a different device when you try to control your Roku streaming player with your remote.
Some Roku players support a CEC feature called 1-touch play, which tells your TV to automatically switch its active source/input to your Roku player when any button on your Roku remote is pressed.
Disable 1-touch play. On your Roku player, open the settings and turn off 1-touch play using the steps below.
- Select Home on your Roku remote
- Scroll and select Settings
- Select System
- Select Control Other devices
- Uncheck 1-touch play if the box is checked
- Note: If 1-touch play is not enabled, disable CEC on your TV instead. Contact the manufacturer if you are unable to locate the CEC settings on your TV.
- Power cycle your Roku player
For additional information, please see this: Why does my TV switch to a different device when I try to use my Roku streaming player?
Thanks,
Arjiemar- Select Home on your Roku remote
