Forum Discussion

Belinda22's avatar
Belinda22
Channel Surfer
2 months ago

Channel line up changed, all HD channels showing first?

My channel list is no longer in order? It shows all HD channels first?

I have tried going in options for reorder but there is no option to reset all...just individually??

Any help appreciated!!

3 Replies

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    2 months ago

    Hey, Belinda22.

    We're glad to see you here!

    Could you share if this is on Live TV or on a specific app? Any pictures you can provide is appreciated!

    Please get back to us soon!

    Roku Community Team

      • RokuEmmanuel-D's avatar
        RokuEmmanuel-D
        Community Moderator
        2 months ago

        Thanks for the update, Belinda22.

        Here are some suggested steps we want you to try, and see if that resolves the issue.

        1. Navigate to the Channel logos in your Live TV guide.
        2. Press the * button to open the Channel Options menu.
        3. Select the "Sort channel list" setting.
        4. Choose between "As recommended by Roku" and "By Channel Number".
        5. Select your preferred option to apply the changes.

        Still not resolved? Let us know so we can help out more!

        Roku Community Team