Forum Discussion

DavieGriswold's avatar
2 years ago
Solved

Channel issues when playing a title

My app is up to date and paid but it won't play the title selected, just exits and goes to the Roku home screen. #fishingtv 

  • Hi DavieGriswold,

    Thanks for reaching out to us here in the Roku Community, and welcome!

    We see that you're experiencing a playback issue and would like to learn more about this.

    Could you tell us what channel are you having an issue with? Have you tried any troubleshooting and what didn't work?

    You can also refer to our troubleshooting here if you haven't tried it yet. How to resolve a channel playback issue.

    Best regards,
    Rey

  • RokuERey's avatar
    RokuERey
    Retired Moderator

    Hi DavieGriswold,

    Thanks for reaching out to us here in the Roku Community, and welcome!

    We see that you're experiencing a playback issue and would like to learn more about this.

    Could you tell us what channel are you having an issue with? Have you tried any troubleshooting and what didn't work?

    You can also refer to our troubleshooting here if you haven't tried it yet. How to resolve a channel playback issue.

    Best regards,
    Rey