Forum Discussion
Hi Vail,
Greetings and welcome here in the Roku Community!
We appreciate you for providing this information to us, and we're sorry for the trouble. This information has been sent over to the appropriate Roku team, who'll review the issue to work on it and address the issue. For the time being, we value your patience as we work on this.
All the best,
Kash
Look were all having this same problem and it has happened with this update that you have done. So sounds simple enough to us, undo it and all will be right with the world, cause as of now, I don't even want to watch it and I really like your line up, but not having to start over every time I want to see what's next inline, oh wait you can't do that anymore, sorry but that was a moron move...
- petem602 years agoReel Rookie
I am having the same problem. It started a couple weeks ago so must be due to an upgrade. It has nothing to do with my devices or TVs. The same exact thing happens on my Ultra and Streambar - when I press the back key to change channels, it goes back to "Recents" on the side. I then have to scroll up to the "All Channels" selection, then to the right to get to the channels - and it always starts at the beginning. It has made the live channel guide unusable. Please fix, Roku. Your loss is Pluto TVs gain.
- autotech2 years agoReel Rookie
I have my fingers crossed. Channel guide seems to be back to normal.