Forum Discussion

mojo70's avatar
mojo70
Reel Rookie
3 years ago

Channel Added without PIN

I've added a PIN required to add YouTube to my Roku device. But the channel is able to be added without requesting a PIN. Any ideas why?

3 Replies

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  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    3 years ago

    Hiw are you adding the channel?

    Last time I checked, PIN is only asked for when adding a channel via the on screen user interface.  Adding via the web site bypasses the PIN requirement.

    • mojo70's avatar
      mojo70
      Reel Rookie
      3 years ago

      It is being added through the on screen interface. 

      • makaiguy's avatar
        makaiguy
        Community Streaming Expert
        3 years ago

        mojo70-

        There was a problem earlier this week where it would accept ANY 4-digits you entered, not just the correct PIN value, when installing a channel.  This was corrected a day or two ago.  I just checked and, on my system at least, it is working correctly.

        Did you just add this PIN or has it been there and working for a while?  I'm wondering if you set the PIN via https://my.roku.com/account/pin and chose where it is to be applied, but didn't scroll down and hit the SAVE PREFERENCES button.