Forum Discussion

milmomUS's avatar
milmomUS
Newbie
10 months ago

Channel 517 has no audio since Suday 8/25

Hello and Good day, I own a Westinghouse Roku tv and as of Sun 8-25-24 Channel 517 hasn't had any audio. It's currently streaming 48 hours. Thank you. 

app playback

3 Replies

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    10 months ago

    Hi, milmomUS 

    Thanks for posting, and welcome to the Roku Community.

    We appreciate you for letting us know about the issue you have encountered with Channel 517, and we'd like to take a closer look at the issue so we can help you further. Can you please provide us with the following details below:

    • On what specific channel are you accessing the Channel 517 stream? Is this through the Roku Live TV Channel Guide?
    • What troubleshooting steps have you taken so far in an attempt to resolve the issue?

    With more details you can provide aside from the questions we have asked, we'll be able to understand your concern further, and we can help you address it.

    Keep us posted.

    Best wishes,
    Kash

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator
        10 months ago

        Hi, makaiguy 

        Thanks for confirming this issue to us.

        Rest assured that it has been passed along to the appropriate Roku team for this to be addressed.

        Best wishes,
        Kash