Forum Discussion

Videohooligan's avatar
Videohooligan
Channel Surfer
2 years ago

Channel 4 (UK) - Not available?

Hello,

I am trying to download Channel 4 app to my Roku stick and it does not show up. (Neither does ITV) Is there an issue or it's simply not available on Roku?

Is Channel 4 available on Firestick? 

5 Replies

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  • renojim's avatar
    renojim
    Community Streaming Expert

    Assuming you're in the UK, it sounds like your Roku account was set up in the wrong region.  It seems all too easy to do inadvertently.  The fix is to create a new Roku account ensuring you're not doing anything that may mask your true location like using a proxy or VPN.  Clear your browser cookies or use a private/incognito browser window when you create the new account.  Then factory reset your Roku device and link it to the new account.

    You can see the channels/apps that should be available to you at:
    https://channelstore.roku.com/en-gb/browse

    Again, cookies can really screw up Roku websites, so if that link redirects to a different region (check the "country selector" in the bottom right corner of the webpage), clear your cookies and try again.

    • Videohooligan's avatar
      Videohooligan
      Channel Surfer

      Thank you renojim for your reply.

      That complicates things because I also travel to the US and take my ROKU stick with me.

      If I create a new account and set the region to UK what will then happen to my US channels? Will my US channels be deleted?

      • Strega2's avatar
        Strega2
        Roku Guru

        I'm not aware of any traveling option within Roku accounts.

        Probably the simplest method is two Rokus and two accounts.  If you’re willing to do a bit more work, then two accounts with one Roku being factory reset on each move, and then logged into the correct local account, would also do the trick.