Forum Discussion

Simonm's avatar
Simonm
Reel Rookie
2 months ago

Channel 4 app 010 error on my Roku

Ok so I have this error that when I try to sign into the channel 4 app I get the error code 0101

to confirm :

I have a Roku box 

latest software

intenet (vodaphone) working fine

all other apps on my Roku working fine 

bbc

itv x

netflix

now tv

channel 5

prime video 

I have tried deleting and re adding app( after restarting the box)

I have factory reset the box to no avail

 can someone at Roku please help!!!

 

3 Replies

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator

    Thanks for sharing this here, Simonm.

    Looks like you're having issues accessing the Channel 4 app on Roku.

    To help you further, it is best to contact the Channel 4 support team directly for investigation. Most apps on Roku are managed, regulated, and maintained by the provider itself. 

    We hope you'll be back streaming soon!

    Roku Community Team

    • Simonm's avatar
      Simonm
      Reel Rookie

      They haven’t been any help I’m afraid unless you have a better contact there?

      thanks

      simon

       

      • RokuEmmanuel-D's avatar
        RokuEmmanuel-D
        Community Moderator

        Thanks for the reply, Simonm!

        We'd like to help out, but we suggest reaching out to them again to see if they can fix the issue.

        We hope this will be fixed soon!

        Roku Community Team