Forum Discussion

lenf67's avatar
lenf67
Reel Rookie
2 years ago
Solved

Changing channels in Spectrum app with universal remote

I'm told by Spectrum that their streaming app supports number input from remote controls to change channels. Do current Roku devices that accept IR input from universal remotes pass input from the nu...
Jpeyton794's avatar
Jpeyton794
Newbie
2 years ago

I would love to know the answer to this as well. And if so, what "universal" remotes are compatible and which do you recommend? 

 

I hate not having the option to press the channel number and navigate right to it. I do not like my Roku remote at all! 

I only use Roku for my spectrum app

 

Larrygiver's avatar
Larrygiver
Newbie
11 months ago

After speaking with a Spectrum rep there are currently no assurances that universal remote will be able to change the channels with the numbers while on the Spectrum app on your ROKU. They suggest  using a Xumo streaming device with the Xumo remote which they can assure you has the capability to change channels numerically. This is because they own the Xumo device and charge you $5 a month to rent one for this service (as opposed to spending the one time $30 to buy a Roku device). 

Cable companies still try to screw you.

  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    11 months ago

    Welcome, and thank you for posting here in the Roku Community, Larrygiver!

    We're grateful for the information you've shared here. We're glad you've directly coordinated this with Spectrum for further assistance as they independently manage and maintain their app on the Roku streaming platform. 

    Feel free to reach out here anytime you need help, or you may create a new post about different concerns. You can also visit our support website for additional troubleshooting resources. 

    In the meantime, we hope you continue to have a Happy Streaming! 💜

    Best regards,
    Carly