Forum Discussion

Billo0099's avatar
Billo0099
Newbie
2 years ago

Change HBO Max account is not mine

I purchased an express 4K + and when I went to set up my HBO Max there was already an account set up. How do I remove this account and setup mine?  I have already deleted the app and reinstalled. Thanks for the help. 

3 Replies

    • renojim's avatar
      renojim
      Community Streaming Expert
      2 years ago

      For others that may have the same problem (since I've seen this problem reported before), can you tell us what it was and what it took to fix it?

      • Billo0099's avatar
        Billo0099
        Newbie
        2 years ago

        Open Max and go to Max settings and log out of the present account and resign in with new account.