Forum Discussion

RavenLenore's avatar
RavenLenore
Newbie
6 years ago

Change from one Hulu account to new Hulu account

I am trying to change the Hulu account that I originally setup on my Roku Express and I did a factory reset (and not choosing Hulu as one of the channels that I currently subscribe to) but when I pus...
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Hulu Troubleshooting
Stef3632's avatar
Stef3632
Newbie
4 years ago

Advice given by those who haven’t done it doesn’t work. Will SOMEONE FROM ROKU PLEASE ADDRESS THIS!!

RokuMary-F's avatar
RokuMary-F
Community Moderator
4 years ago

Hi Stef3632,

We appreciate you reaching out to us. 
For these issues, it may be more effective for you to get help from our billing team. Please contact them directly at https://support.roku.com/contactus. Choose the option from the drop-down menu for "Questions about my account or billing," and you'll be able to send an email request there.

Thanks for your patience regarding this issue.

Best regards,
Mary