CBC Gem error 3304 Content not available outside Canada
“Content not available outside of Canada message” keeps appearing not allowing to view programs even though I am in Richmond BC Canada. Using a Roku stick, CBC Gem is working on my other Roku downstairs but keeps getting error message 3304” Content not available outside Canada”. I have tried all the resets, deleted app and re installed, tried two separate email addresses, same fault message every time. Any help would be appreciated.
Greetings Community users,
Thank you for updating us about the ongoing issue with the CBC Gem error 3304. If you've already tried troubleshooting and the problem continues, we suggest reaching out to the channel support team for further help. It's important to note that Roku only provides access to the channel on its platform, and the channel provider is responsible for managing it directly.
You may refer to additional troubleshooting provided by our support page here: How do I resolve channel playback issues?
Thanks,
ReyHi, Community users.
We have received reports regarding the CBC Gem Error Code 3304 while accessing the app on your Roku devices. If you've tried the troubleshooting steps provided by RokuERey', and the issue persists, we highly recommend reaching out to CBC Gem's Support team and letting them know about the issue you've encountered.
A workaround or an update will resolve this issue when it's acknowledged by CBC Gem's Support team since most channels on the Roku platform are designed and maintained by the channel providers.
For more information, you can reach out to them at CBC Gem - CBC Help Centre
We hope this will be sorted out soon, and let us know if you have further concerns or inquries.
Best wishes,
Kash
