Forum Discussion

DelNorte14's avatar
DelNorte14
Channel Surfer
2 years ago
Solved

Can't watch Roku and other channels on Roku TV anymore

I was able to watch some Roku movies and soccer on Fubo until recently. Over the last few days it operates such that I can select a game or movie but all it ever does is spin the clock forever. For R...
  • renojim's avatar
    renojim
    2 years ago

    Start by performing a "System restart" found under Settings->System or Settings->System->Power depending on your Roku model.  If that doesn't work, try restarting your network equipment (gateway/modem/router) and Roku device.  Just unplug the power from everything for several seconds and plug them back in.

  • DelNorte14's avatar
    DelNorte14
    2 years ago

    Seems to have worked. Thanks.

renojim's avatar
renojim
Community Streaming Expert
2 years ago

Start by performing a "System restart" found under Settings->System or Settings->System->Power depending on your Roku model.  If that doesn't work, try restarting your network equipment (gateway/modem/router) and Roku device.  Just unplug the power from everything for several seconds and plug them back in.

  • DelNorte14's avatar
    DelNorte14
    Channel Surfer
    2 years ago

    Seems to have worked. Thanks.

  • bradtvx's avatar
    bradtvx
    Channel Surfer
    2 years ago

    This works for a minute.  Issue always returns on my TV.

    • DelNorte14's avatar
      DelNorte14
      Channel Surfer
      2 years ago

      So far mine still works right. Watched a movie last night. Did you disconnect modem and the rest for ample time and then reconnect, going from modem first to the TV box? I had done the reset on the system except the TV already, so when I did that part it worked fine. But the person who answered me probably knows more about it.

    • danish67's avatar
      danish67
      Reel Rookie
      8 months ago

      Hello!

      where are you doing

  • Kjanesjr's avatar
    Kjanesjr
    Reel Rookie
    11 months ago

    So if the system reboot doesn't work, what next? Hisense Roku bought in 2019.

  • JosR's avatar
    JosR
    Reel Rookie
    10 months ago

    tried everything including deleting / uploading a new Roku TV app and nothing...

     

    helloooppooo. anybody there !!!!

    • RokuCarly's avatar
      RokuCarly
      Community Moderator
      10 months ago

      Hi Community users!

      Thanks for bringing this to our attention. Rest assured that we will help you determine the cause of this and find you the best resolution possible.

      We'd like to assess your concern better and would be great if you could provide us with additional information such as follows:

      • What specific channels are you unable to access?
      • When did you start experiencing this issue from happening?
      • Did your Roku devices recently receive any software update prior to this happening that might have triggered this issue?
      • What specific troubleshooting steps have you taken so far?

      We'll be looking forward to your response.

      Best regards,
      Carly

      • Elherreram's avatar
        Elherreram
        Reel Rookie
        10 months ago

        Hi,

        In my case both Live TV and the Roku channel are useless. I get the TV guide, select a show, get the spinning circle and then nothing. On the Roku app, selecting play just bounces back to select play...

        All other channels are OK.

        Seems to be an update done back in May/June 2024.

        I have tried removing the channel, rebooting, readding and not working.

        Thanks!